STADION Ai Systems

Privacy Policy

Last updated: April 2026

1. Introduction

Stadion Ai Systems ("Stadion Ai", "we", "us", or "our") operates the GeoAgent software platform and related services (the "Service"). This Privacy Policy explains how we collect, use, process, and protect information when you use the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

  • Name
  • Email address
  • Account credentials
  • Subscription and billing status

Payment information is processed directly by our payment provider and is not stored by us.

Uploaded Content

The Service allows users to upload documents and files for processing. This may include survey plats, engineering documents, CAD-related files, and associated metadata. We refer to these materials collectively as "User Documents."

Usage Information

We collect information about how the Service is used, including processing activity, feature usage, workspace activity, and interaction with the platform.

Technical and Device Information

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Session and authentication data

3. How We Use Information

We use collected information to:

  • Provide and operate the Service
  • Process uploaded User Documents
  • Generate outputs requested by users
  • Maintain platform functionality
  • Improve system performance and reliability
  • Provide customer support
  • Communicate important service information
  • Detect, investigate, and prevent fraud or misuse
  • Enforce our Terms of Service
  • Comply with legal obligations

We do not sell personal data to third parties.

4. Document Processing and Ai Services

User Documents uploaded to the Service are processed to generate outputs requested by users. Processing may involve automated systems and trusted service providers that assist in delivering the functionality of the Service, including Ai inference services. These providers process data for the purpose of providing the Service, in accordance with their own terms of service and privacy policies.

User Documents are not used by Stadion Ai to train public Ai models.

We do not claim ownership of User Documents.

Outputs generated by the Service are produced automatically by software systems and may require user review or verification depending on the user's intended use.

5. Document Storage and Retention

Uploaded User Documents are processed securely. Documents may be:

  • Processed to generate your requested outputs, after which the original uploaded file is deleted from our systems — whether processing succeeds or fails
  • Stored within a user's workspace if the user chooses to save them

Users control which documents remain stored in their workspace.

Information extracted from your document (such as text and geometry derived during processing) may be retained for up to 30 days to provide the Service, after which it is automatically deleted.

Stadion Ai may retain limited processing metadata and system logs for operational, security, and auditing purposes.

6. Data Security

We implement reasonable technical and organizational safeguards designed to protect information, including:

  • Encryption in transit (TLS)
  • Secure cloud infrastructure
  • Authentication controls
  • Access restrictions

However, no system can guarantee absolute security, and users should take reasonable precautions when handling sensitive information.

7. Third-Party Service Providers

We use trusted third-party providers to operate components of the Service. These may include providers for:

  • Payment processing (e.g., Stripe)
  • Cloud infrastructure hosting (e.g., Railway)
  • Ai inference services
  • Error monitoring and diagnostics

These providers operate under their own privacy policies and process data only as necessary to deliver their services.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide the Service
  • Maintain account functionality
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Users may request deletion of their account and associated personal data.

Some information may remain in backups or system logs for limited periods as required for security and compliance.

9. Cookies and Authentication

The Service uses essential cookies and similar technologies for:

  • User authentication
  • Session management
  • Security and fraud prevention

We do not use third-party advertising cookies or behavioral tracking technologies.

10. International Data Transfers

The Service may be operated using infrastructure and service providers located in multiple jurisdictions. By using the Service, you acknowledge that your information may be transferred to and processed in countries outside your place of residence. We take reasonable steps to ensure data is handled securely by our providers.

11. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to personal data
  • Request correction of inaccurate information
  • Request deletion of personal data
  • Request restriction of certain processing activities

Requests can be submitted to privacy@stadion-ai.com. We will respond within a reasonable timeframe, generally within 30 days.

12. Children's Privacy

The Service is intended for professional and commercial users. It is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If changes are made, the updated policy will be posted on this page with a revised "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

14. Contact Information

If you have questions or concerns regarding this Privacy Policy, contact us at privacy@stadion-ai.com.